DO NOT EDIT THIS PAGE

The table below was developed by CS & the Pro team to allow us to gain the necessary data to feedback and report to the tech team.

Please ensure that each Pro/App ticket you come across has one of these tags. If the issue is not listed here, please let a Shift Leader know so that we can create a new tag to add to our reporting & feedback to the Pro team.

CS Specific Tags

• PD_App_Notifications - For any issues with the notifications in the app
• PD_App_Flicker - For anyone reporting that the pages in the app eCommerce that keep refreshing/cycling.
• PD_Pro_Damage - For non-cosmetic Damage
• PD_App_Splashscreen - For the Black loading page
• PD_App_Loading_Pint - For the white, loading page with the refilling pint
• PD_App_MyKegs - For issues/feedback surrounding the “My Kegs” feature
• PD_Pro_Tap_Fail - For issues with the pinch valve inside the tap unit
• PD_App_Token_Issue - For token syncing issues
• PD_App_Login_Issue - For issues at the login stage
• PD_App_Cooling_Mode - For issues with the Cooling Scheduler/Power Saving Mode
• PD_Pro_Infinite_Snake
• PD_App_Buttons - For when buttons in the app do not work when pressed
• PD_App_Rewards - For issues with the “In-store Rewards” feature
• PD_App_Availability - For people reporting they are unable to download the app
• PD_App_Store_Finder
• PD_Pro_Temp_Discrepancy - Discrepancy between machine & app