Staff orders are great! Lots of discounted beer available anytime! However the process can get a little complicated. Hopefully this should help simplify things.

Making sure the Staff Member is Eligible

  1. To be eligible to place a staff order, you/the person wanting the order must have signed the Employee Purchase Policy. The CS Manager or the People Team can check whether the employee in question has done this.
  2. If they have not signed the Employee Purchase Policy then they will need to e-mail [email protected] to be sent the policy to sign.

Placing the Order

  1. Access the required account and select “Create Order” under Beer Hawk.
  2. Any items being requested should be in their cart already on the left hand side of the order screen, payment and address details must be saved on the account beforehand as well. Add the items to the order from the cart by selecting the “Add to Order” checkboxes, scrolling down and clicking “Update Changes”.
  3. All products will have to be priced to cost priced multiplied that by 1.2 to add the 20% VAT. Changing the Customer Group to “BH Employee” should do this automatically.
  4. You can add the code "CS_Free_Delivery" if it is under £50.
  5. Many staff will request to collect their order from TL2, in which case fill in all lines of the address with “STAFF ORDER” or "DO NOT SHIP". If they are collecting from the warehouse you will need to e-mail their invoice to them.
  6. The payment card should be under "Stored Cards".
  7. Make sure you untick the box to send the e-mail confirmation.
  8. All that’s left to do after this is to submit the order, and add the corresponding details to THIS FORM.

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Damaged Box Machines

The correct SKU for Damaged Box Machines is PDX00D. Staff are only entitled to one each and they cost £150 at staff price.